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How do you see yourself in this project? I am a... (select all that apply)

Learner

- Easily schedules appointments, submits requests, and asks for help across advising, mentoring, and support needs.

- Stays connected to their success team through personalized communications and clear visibility into who is supporting them.

Student Success Professional

- Uses a 360° student view to track progress and manage appointments for timely, informed guidance across a variety of student support scenarios.

- Documents interactions and provides holistic support, offering tailored recommendations to support student success.

Student Success Administrator

- Leads and supports varying types of student success teams, providing coaching, oversight, and escalation for complex cases.

- Uses data and continuous improvement to ensure quality and consistency across advising and other processes, tools, and student support practices.

Student Support Staff

- Provides front desk and operational support across a variety of scenarios, including assisting with check-ins and general service needs.

- Manages schedules and drop-in coordination for advisors, mentors, and other student success professionals to ensure timely student assistance.

Peer Advisor

- Supports peer mentoring, scheduling tutoring or mentoring sessions, and assisting with check-ins, with a limited view of data.

- Provides encouragement and first-line support, escalating issues as needed and offering guidance based on personal experience.

Faculty

- Mentors students, supporting academic success, learning outcomes, and career readiness.

- Advises and monitors student progress, collaborating with advisors and staff, and submits early alerts and progress reports when concerns arise.

Development and Operations Staff

- Configures and maintains systems, managing user provisioning, access, security, and data standards.

- Supports integrations and staff enablement, educating users on system processes, features, and best practices.

Communications Professional

- Develops and plans integrated marketing and communications content (including email and SMS) across platforms like Marketing Cloud or Web Express.

- Manages approvals and audience strategy, identifying segments and journeys to support effective communications.

Other

- Interested in general awareness of the project and opportunities to stay engaged as it proceeds.

- Management, executive, or governance role.